Communicating Up — Working With A Difficult Manager Seminar
GOAL: The goal of this 4-hour workshop is to provide the tools necessary to align the individual with the communication requirements of his or her manager.
BENEFITS OF COMMUNICATION TRAINING: • Understanding the importance of framing all communication with managers in terms of their self-interest • Effective meeting preparation • How to link objectives with facts to support plans and goals • How to move conversations toward agreement • Frame questions that focus on benefits to be gained when the objective is reached
HOW THE PROGRAM WORKS: Through instruction, the trainer will focus on preparation and clear commitments to help even experienced managers build a more effective process for communicating and collaborating within the organizational hierarchy.
PROGRAM OUTLINE: • Effective communication two-way process • Communication up exercise • Delivering bad news to your manager • Communicating your group’s accomplishments • Dealing with a difficult manager • Communicating effectively with difficult managers • Action planning METHODOLOGY: Training sessions are comprised of lecture, written exercises, large and small group discussions, skills practice, PowerPoint and video presentations. Workshops materials include participant guide.
"We cannot always build the future for our youth, but we can build our youth for the future." -Franklin D. Roosevelt
Safe Home Connections, a division of KidsTerrain, Inc. assists individuals with the option to age in place, that is, to live in one's home while having access to services and support as needs change.
Webinars are multi-media programs that enable you to view a presentation, lecture, or seminar from the comfort of your office or home. Available 24/7 via the Internet, webinars are an effective alternative to on-site presentations.
