GOAL: The goal of this 4-hour workshop is provide managers and supervisors with a simple, direct way to understand the various fears that drive conflict and resistance in the workplace. BENEFITS OF CONFLICT RESOLUTION TRAINING: • Ability to recognize how people handle conflict differently • Understand the impact one’s conflict style has on other people • Build stronger relationships with coworkers • Recognizing the fears and goals of other styles of conflict resolution
HOW THE PROGRAM WORKS: Through instruction, managers learn their style of handling conflict and understand how that style might different from others. Participants learn how and why different people become threatened and discover skills for relating more effectively with people of all styles. PROGRAM OUTLINE: • Examination of the different conflict modes • Managing conflicts with others • How to address goals and fears to gain commitment • Identifying and reducing the opposition and resistance of others • Dealing with difficult people exercise • Action planning to develop strategies for increased effectiveness METHODOLOGY: Training sessions are comprised of lecture, written exercises, large and small group discussions, PowerPoint presentations. Workshops materials include participant guide and styles assessment.
"Children have more need of models than of critics." -Sidonie-Gabrielle Colette
Safe Home Connections, a division of KidsTerrain, Inc. assists individuals with the option to age in place, that is, to live in one's home while having access to services and support as needs change.
Webinars are multi-media programs that enable you to view a presentation, lecture, or seminar from the comfort of your office or home. Available 24/7 via the Internet, webinars are an effective alternative to on-site presentations.
