GOAL: The goal of this workshop is to build a portfolio of basic management skills. It offers a practical approach to strengthen new and experienced managers’ ability to get work done through other people. BENEFITS OF 21st CENTURY MANAGEMENT SKILLS TRAINING: • Acquire leadership principles to guide management decisions • Successful ways to communicate expectations and monitor performance • Improved listening and delegation skills • Learn effective interviewing techniques • Recognize role of diversity in well-run organizations • Conflict prevention and handling skills • Learn problem solving methods for today’s customer oriented organization HOW THE PROGRAM WORKS: Through instruction and group interaction participants develop a framework and tools for dealing with the challenges of managing people in today’s dynamic work environment. Throughout the program participants are asked to link their learning to their actual business experience. PROGRAM OUTLINE: • Introduction and overview • Principles of supervision • Leveraging communication strengths • How to set and communicate performance expectations • How to motivate employees through coaching and feedback • How to guide work teams toward productive, timely results • The role of diversity in a well-managed organization • Preventing and settling workplace conflict • Modern approaches to monitoring employee performance
METHODOLOGY: This customized program includes structured exercises, case analysis, role-playing, mini-lectures, assessments visual media, group discussions, and applications planning.
"Children have more need of models than of critics." -Sidonie-Gabrielle Colette
Safe Home Connections, a division of KidsTerrain, Inc. assists individuals with the option to age in place, that is, to live in one's home while having access to services and support as needs change.
Webinars are multi-media programs that enable you to view a presentation, lecture, or seminar from the comfort of your office or home. Available 24/7 via the Internet, webinars are an effective alternative to on-site presentations.
